In order for CQ Nurse to meet our objective, our company needs to systemize processes, regularly review and update our systems in our dynamic environment, and educate all staff in relation to our requirements.

Through constant review and audit of all systems, CQ Nurse is committed to continuing improvement of its recruitment and placement services to achieve increased client and candidate satisfaction, as well as to ensure compliance with the requirements of the Quality Management System. CQ Nurse will comply with ISO 9001 : 2008.

This Standard sets a benchmark for the highest quality service and operational efficiency throughout the world, as it is the internationally recognised standard.

Key outcomes from employing this standard are operational efficiencies, and stronger customer loyalty, and underpinning it, is the ISO9001:2008 five main competency areas of:

• Quality Management System
• Management Responsibility
• Resource Management
• Product Realisation
• Measurement, Analysis and Improvement

To maintain our high standards to both employers and employees we conduct internal audits annually which are an important assessment component of the external ISO Audit.

This allows us to create standardised processes to ensure your recruitment journey progresses in an expert and professional manner.

CQ Nurse considers any feedback received as an important and useful tool in developing our systems.

We encourage our candidates and clients to provide us with feedback on our service and hope that it will lead to a stronger working relationship.

If you would like a feedback form, just ask!

For more information on the ISO9001:2008 please contact us.